Frequently Asked Questions
Everything you need to know about the Obsidian Descension experience.
What is the shipping timeframe for new drops?
Standard domestic orders are processed within 2-4 business days. For limited edition 'Descension' drops, please allow up to 10 business days for fulfillment due to high demand and manual quality inspections.
Do you offer international delivery?
Yes, we ship worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location and local customs regulations.
What is your return policy for apparel?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain exclusive collaborative pieces may be final sale.
How should I care for my Obsidian Descension garments?
To preserve the integrity of our premium fabrics and prints, we recommend washing inside out in cold water and hanging to dry. Avoid high-heat tumble drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and Shop Pay for a seamless checkout.
How do I ensure I get the right fit?
Each product page features a detailed size guide. Our silhouettes generally follow a modern, slightly oversized aesthetic; we recommend sizing down if you prefer a more tailored fit.